International Relationship Manager

Requirements:

• Serve as the primary point of contact for assigned clients, managing and strengthening long-term relationships.

• Understand clients’ business goals and objectives, and align appropriate ERP solutions to meet their needs.

• Conduct regular meetings with clients to discuss business challenges and provide tailored ERP recommendations.

• Identify opportunities for up-selling and cross-selling ERP products and services to existing clients.

• Collaborate closely with business development and technical teams to develop proposals and solutions that address client requirements.

• Develop and execute strategies to expand and grow the client base within the ERP industry.

• Work with project managers and technical teams to ensure smooth and successful project delivery.

• Monitor project progress, manage client expectations, and proactively address any issues or risks that arise.

Qualifications:

• Bachelor’s degree in Business, Management, Information Systems, or a related field.

• Fresh graduates are welcome; experience in client-facing, sales, or organizational roles is a plus.

• Strong communication skills in English (written and spoken).

• Interested in client relationship management and business solutions (ERP / software).

• Comfortable communicating with clients and internal teams.

• Willing to learn and able to adapt in a fast-paced environment.

• Good interpersonal and coordination skills.

• Detail-oriented and responsible in managing tasks and follow-ups.

• Willing to work with international clients and flexible working hours when required