Technical Writer

Jakarta, Indonesia

 Job Description:

  • Determine the needs of end users of technical documentation.

  • Work with technical staff to make products easier to use and thus need fewer instructions.

  • Organize and write supporting documents for products.

  • Develop comprehensive documentation that meets organizational standards.

  • Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content.

  • Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for successocuments as new issues arise.

  • Create, maintain and update manuals, procedures, specifications and other documents.

  • Create, maintain and update installation instructions, training material and other technical documents.

  • Design and establish style guidelines and standards for texts and illustrations to meet business needs.

  • Create, compile and deliver software developmental documentation packages.

  • Review, revise, modify or edit documents prepared by others.

  • Compile, organize and write online help files to support end-users.



  • Bachelor’s degree in relevant technical field.

  • 2-4 years industry experience as an effective technical writer.

  • Proven ability to quickly learn and understand complex topics.

  • Previous experience writing documentation and procedural materials for multiple audiences.

  • Superior written and verbal communication skills, with a keen eye for detail.

  • Proven working experience in technical writing of software documentation.

  • Ability to deliver high quality documentation paying attention to detail.

  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.

  • Excellent written skills in English and Indonesia.

  • Strong working knowledge of Microsoft Office.

  • Basic familiarity with the SDLC and software development.

  • University degree in Computer Science, Engineering or equivalent preferred.